Privacy Policy

Effective Date: 10th June 2025

At Zenaria, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, zenariaonline.com.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

a. Personal Information

Name
Email address
Shipping and billing addresses
Phone number
Payment details (processed securely via third-party providers)

b. Automatically Collected Data

IP address
Browser type and device information
Pages viewed and browsing behavior
Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates or respond to inquiries
Improve our website and shopping experience
Send marketing emails (only with your consent)
Prevent fraud and secure transactions

3. How We Share Your Information

We value your trust and never sell your personal information. However, we may share data with trusted third parties, including:

Payment processors (e.g. Stripe, PayPal)
Shipping and logistics partners
Email marketing platforms (e.g. Mailchimp)
Website analytics services (e.g. Google Analytics)

All third parties are required to protect your data and use it only for the purposes we outline.

4. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Request deletion of your data
Withdraw consent for marketing communications
Object to or restrict certain data processing
To make a request, email us at zenariasales@gmail.com.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes above, unless a longer retention period is required by law (e.g. for tax or legal compliance).

6. Cookies

Our website uses cookies to enhance your experience. Cookies help us remember your preferences, understand site traffic, and improve performance.

You can manage your cookie settings in your browser or opt out of certain tracking services (e.g. through Google).

7. Security

We use appropriate security measures to protect your information. However, no internet transmission or storage method is 100% secure. We recommend using secure passwords and taking precautions on your devices.

8. Children’s Privacy

Zenaria does not knowingly collect personal information from individuals under 16 years of age. If we become aware of such data being collected, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised effective date. Your continued use of the site indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
📧 zenariasales@gmail.com