Terms and Conditons

Welcome to Zenaria. These Terms and Conditions ("Terms") govern your use of our website, zenariaonline.com, and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Information

Zenaria is operated by a privately owned business based in [Insert Location]. We offer homeware products curated and/or created by our team for individuals who appreciate high-quality and design-forward goods.

2. Use of the Website

You agree to use this site for lawful purposes only. You may not use our website in any way that could damage or impair its functionality or interfere with others’ use.

3. Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However, minor variations may occur due to screen settings or handmade characteristics. All prices are listed in [Insert Currency] and are inclusive of applicable taxes unless stated otherwise.

4. Orders and Payment

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the payment method provided.
Your order is an offer to purchase; we reserve the right to accept or decline it.

Order confirmations are sent via email. In the rare event of stock unavailability, we will contact you to arrange a suitable alternative or issue a full refund.

5. Shipping

We aim to dispatch all orders within 2–3 business days. Delivery times may vary based on location and shipping provider. Zenaria is not responsible for delays caused by third-party carriers or customs.

6. Returns and Exchanges

We accept returns within 14 days of delivery, provided items are unused and in original packaging. Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect. Please review our [Returns & Exchanges Policy] for full details.

7. Intellectual Property

All content on the Zenaria website — including images, logos, product designs, and text — is the intellectual property of Zenaria or its partners. It may not be copied, reproduced, or used without prior written consent.

8. Privacy

We value your privacy. Any personal information collected during your use of our site is handled in accordance with our Privacy Policy.

9. Limitation of Liability

Zenaria shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Our total liability shall not exceed the purchase price of the product(s) in question.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in the courts of that jurisdiction.

11. Changes to These Terms

Zenaria reserves the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the site indicates your acceptance of the updated Terms.